These conditions have been put in place for the protection of the academy, teachers and students. ​To ensure Drama House runs smoothly and successfully, we ask that parents read and agree to our Terms and Conditions before enrolling in our academy.
 

         Payment
 

• Drama House weekly classes operate as a school-year programme from September to May, incorporating our Autumn, Winter and Show Terms.

• New students may avail of a free trial class before enrolling, subject to availability. Trial classes may be booked throughout the school year where suitable places are available.

• Fees for the school-year programme are payable in nine instalments. The first instalment is payable at enrolment and secures the student’s place. The remaining eight instalments are collected automatically using the payment method provided, on the 1st of each month from October to May. No instalment is due in September.

• Payments are securely processed by Stripe. By completing the initial payment, the account holder authorises Drama House to collect the remaining scheduled instalments using the payment method provided, in accordance with these Terms & Conditions.

• The total programme fee and applicable instalment amount will be clearly communicated at enrolment. Any applicable sibling or multi-class discount will be reflected in the payment amount.

• The programme fee includes weekly tuition and the standard costs associated with participation in Drama House’s annual programme and production, as outlined at enrolment. This includes the standard annual production contribution and standard costume hire.

• From time to time, additional charges may apply for optional events, workshops, trips or activities, or where exceptional production requirements fall outside the standard programme. Any such costs will be communicated to parents/guardians in advance.

• A student’s place is not confirmed until the required registration information has been completed and the first instalment has been successfully received.

• Where a scheduled payment is unsuccessful, the parent/guardian will be notified and given an opportunity to update their payment details or bring the account up to date. Where fees remain outstanding, Drama House reserves the right to suspend attendance until the account has been brought up to date.

• Students joining after the beginning of the school year will be charged an adjusted programme fee based on the remaining programme. The applicable payment amount and schedule will be confirmed at the time of enrolment.

• If a parent/guardian wishes to withdraw a student from the weekly programme, notice must be provided to Drama House in writing. Any fees already due or outstanding at the effective date of withdrawal remain payable. The treatment of future scheduled instalments will be subject to Drama House’s cancellation and withdrawal policy.

• Fees relating to camps, workshops, trips and other separately booked activities may be subject to different payment, cancellation and refund arrangements, which will be communicated at the time of booking..
  
  
  Cancellation, Withdrawal & Refunds
   

• School-Year Programme: Enrolment in Drama House weekly classes is for the school-year programme running from September to May. The programme fee is divided into nine instalments for convenience and does not represent payment for individual classes or calendar months.

• Withdrawal: If you wish to withdraw a student from the weekly programme, notice must be provided to Drama House in writing.

• Notice Period: We ask families to provide one month's written notice when withdrawing from the programme. Any instalment falling due during the notice period remains payable. Following completion of the notice period, future scheduled instalments will be cancelled.

• Fees Already Paid: Instalments already paid are generally non-refundable where the relevant programme period or services have already been provided, except where a refund or other remedy is required under applicable consumer law.

• Missed Classes: Refunds, credits or reductions are not normally provided for classes missed by an individual student due to illness, holidays, other commitments or personal circumstances.

• Classes Cancelled by Drama House: Where Drama House cancels a class, we will endeavour, where reasonably possible, to provide an alternative or replacement class. Where a service cannot be provided as agreed, any refund, price reduction or other remedy will be provided in accordance with applicable consumer law.

• Programme Changes: From time to time, it may be necessary to make reasonable changes to class timetables, teaching staff, rehearsal arrangements, venues or programme content. Where a significant change materially affects the service being provided, Drama House will communicate with affected families and address the matter fairly and in accordance with applicable consumer law.

• Camps, Workshops & Special Events: Camps, workshops, trips, special events and other separately booked activities may have their own cancellation and refund terms. These will be communicated at the time of booking.

• Statutory Rights: Nothing in these Terms & Conditions is intended to limit or exclude any rights or remedies available to consumers under applicable Irish consumer law.

       
Teachers
 

• All teachers hold formal training in their discipline, are Garda Vetted through Drama House and have valid insurance through DH.

• All staff read and sign our Safeguarding Policy annually and have completed Safeguarding training.

• Physical contact may be necessary when a teacher is helping a student to correct a position or when demonstrating but this is conducted with professionalism.

• We have Public Liability Insurance as Drama House Ireland.
   

Responsibilities of Parents/Guardians and Dancers
 

• Enrolment into and attendance to our classes is seen as acceptance of these Terms and Conditions

• Students must attend at least 50% of a terms lessons to take part in any of our special projects (shows/movie making). If Students are not in attendance, DH cannot guarantee participation. 

• Students must attend lessons in comfortable clothing and bring their own water.

• Any rude or discriminatory behaviour to other pupils, parents or to teachers will not be tolerated.

• Photographs or videos linked to Drama House should not be posted on social media. The only exception is if the photo/video is only of your child. 

• Teachers must be informed of any injury or illness that may impact the participation in class.

• Please do not approach teachers in between classes unless it is urgent (i.e. to inform of an injury, illness or change of parent collecting). Email all queries to Sarah who will contact the teachers for you.

• Please ensure we have the correct contact details for you and let us know as soon as they have changed.

• Please keep up to date with important information via whats app groups, Facebook and the website.

• Please ensure your children are respecting the environment of our halls, that they are safe and any rubbish is tidied away in the bins provided.
   

Liabilities
 

• No responsibility is accepted by Drama House for any items lost or damaged, whether in class or in the changing room.

• Drama House is not responsible for your children before, between or after lessons. Please ensure they are safe and ensure your son/daughter is collected promptly.

• Photographs and Videos of students in class are captured on a Drama House phone, sent to the parents via a Whats app group and are then deleted. 

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First Aid and Insurance​
 

• Drama House has Public Liability Insurance and Employers Liability Insurance

• There will always be a First Aid Trained member of staff on site:

•  Any First Aid instances should be reported to Sarah so they can be recorded

• Each teacher has their own first aid kit including ice pack and there is a communal first aid kit on site. 
   

Safeguarding
 

• At Drama House we welcome people to attend and perform with us irrespective of where they live, their age, gender, sexuality, race, disability, educational attainment or economic circumstance.

• We promote the safety of all students in our classes.

• We believe that everybody has the capacity and the right to Perform.

• Further safeguarding and child protection policy information can be found here: